Establish Systems of Supportive Supervision
Effective supervision is used to support the performance of community health workers (CHWs) and the overall quality of the community-based access to injectables (CBA2I) program. Supervision also facilitates continual improvement of processes and results to achieve program goals. Supervision is not only used to assess CHWs' performance but also as an opportunity to build their skills, address barriers to program success, and brainstorm solutions.
Convening a sensitization meeting with supervisors will help ensure buy-in and understanding of their role prior to program implementation. Supervisor buy-in can also be achieved by inviting them to participate in the DMPA training. This section lists actions to ensure project staff can carry out their responsibilities competently and efficiently. The Contact List for Referral Services, available in Appendix 4 of the Implementation Handbook is used by the CHW when referring a client for other services. Also see the Checklist for Evaluating CHW Counseling and IM/SC Injectables Method Provision, available in Appendix 5 of the Implementation Handbook, for use by a supervisor to guide discussions with CHWs on the routine provision of Depo-Provera. Additional supervision checklists and other tools can be accessed by clicking on the links below.