KM in Practice

Knowledge management (KM) practitioners speak of the three main components of KM: people/culture, process, and technology. While there is general agreement on this concept of KM components, there are varied thoughts on exactly how to put KM into practice in an organization, project, or group in order to reach measurable objectives. This section presents a variety of tools and “how to” information to help operationalize KM, organized by four key KM processes: knowledge capture & organization, knowledge generation & synthesis, knowledge sharing & communication, and knowledge adaptation.