Social Media versus Knowledge Management

This article contrasts social media with knowledge management (KM). While both involve people using technology to access information and involve information sharing, there are important differences. The authors of this article are the co-authors of the book The Social Organization: How to Use Social Media to Tap the Collective Genius of Your Customers and Employees.

External Links:

Year:

2011

Organization:

Harvard Business Review

Languages:

English

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