Partnership-Defined Quality: A Tool Book for Community and Health Provider Collaboration for Quality Improvement
Partnership Defined Quality (PDQ) is a methodology to improve the quality and accessibility of services with community involvement in defining, implementing, and monitoring the quality improvement process. Partnership Defined Quality links quality assessment and improvement with community mobilization. This manual offers tools that can be used by project managers, health service managers, or facilitating agencies. It can also be used by health workers or community advocates, who would like to work to make a difference in the quality of health services available in their area. The tools in this manual can help the users to plan programs that will mobilize both health workers, and communities to work toward better service quality and availability.